To build on our success and
reputation to date, Enter Planet Diecast operates a fast and efficient dispatch
service at a reasonable price. We are dedicated to meeting our customers every
expectation. All goods are carefully checked and packaged promptly to ensure models
are received as you would expect.
Orders are dispatched as soon as possible, usually within 2 to 10 working days.
All goods are shipped via Royal Mail or Parcel Force the charges are as follows:
United Kingdom
First Class Recorded: £2.00
If you would like ‘Special Delivery Next Day’ please add £3.00
to the total cost of your item (when using First Class Recorded/Per Item rate).
Europe
European Airmail: £2.00
If you would like ‘European Airmail Signed For’ (with full compensation
cover) please add £4.00 to the total cost of your item.
International
International Airmail £2.00
If you would like ‘International Signed For’ (with full compensation
cover) please add £5.00 to the total cost of your item.
Payment is by PayPal (Various currencies accepted), Personal Cheque, International
Money Order, Bankers Draft or Postal Order in UK £ Sterling only.
Returned Goods
If, upon receipt of your purchase, you are not satisfied we will be happy to
issue a full refund, or exchange the item in question for another product. Please
notify Enter Planet Diecast of your concern and return the item back to us in
its ‘as received’ condition complete with original packaging. Reimbursement
is via the same method used for payment i.e. original credit/debit card. Please
note, if the item is damaged/lost in the post and an uninsured postage option
was chosen, Enter Planet Diecast will be unable to offer any direct compensation
but assistance will be given to prove postal damage and proof of postage will
be provided.
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